When borrowers default on auto loans, you need recovery experts who have the ability to navigate the complexities of vehicle reclamation. Our car repossession service helps lenders and with trained personnel for full coverage in every area – compliant and thoroughly effective as a repossession company.
Total Recovery Solutions
As the leader in the collateral market place, our website services financial institutions, credit unions, dealers, and consumers looking for recovery services.
Having successfully performed recovery of property work for years, we know that there are actually many facets to successful car reclamation, what makes some different than others is their ability to not only know the terrain (tow trucks area, how lawful, and regional licenses, etc..) to being recovery-specialized trained agents.
You will be satisfied to the fullest from our personnel since they must adhere to the highest standards, recovery specialists employed with us have the applicable license credentials and follow operational procedures to act lawfully. We will provide you with extensive information regarding the licensee’s qualifications, experience, and service area.
Servicing Different Custom Needs
You want different things – they have operational needs that collateral compliance with that need for custom ways. We realize that a new credit union, working with their members, and systemically lending and processing auto recovery is different than a well-established banks deploying large scale northern recovery.
In addition to this with those in the lending space that are along the way, we take into account all that regionally unique legal structures can be and we train our personnel to know that area. Regional laws and Licensing
There are specific components to recovery operations in each area we conduct operations. Our platform has been developed to make sure you connect only experienced individuals who work within their provincial or guidelines.
This component provides protection to them, should some unforeseen legal issue arise, while providing the user the ability to conduct operations in the most effective way.
License verification is one of the most core elements of our screening process. We keep license data and history on all areas, and we check this frequently.
Support and Communication
This is the primary building block of effective operations. Our platform facilitates everything between who hires and the recovery personnel directly to assist with this about what was expected, when that was expected, and any special needs.
You can contact the people directly to give them instructions before, during or after the operations to get great results.
We have provided you and your teams with all the resources to be able to learn the process. We provide details about the legalities, timelines, and best practices for the reclamation of the auto.
New customers receive additional intelligence, based on the specific needs of the staff, to make sure they are connected with our team most effectively.
Quality Assurance and Standards
In everything we do, we are dedicated to being the best. This applies to the services we provide and by extension our operations.
To ensure that the highest standards of service are maintained we monitor and assess performance, gauged by, because we are committed to maintaining the highest quality service possible. In almost every situation quality related activities have improved the success rates and reduced complications.
Over numerous years of experience out in the field it is very clear that successful operations require careful attention, compliance with the law, and the manner in which we conduct as a company.
The personnel in the field know these factors and continue to consistently deliver results that exceed expectations. Whether you represent a large financial institution or a smaller lending establishment or something in between, our team will bring the experience, accountability, and trustworthiness your operations should require.
Rely on experienced industry agents who know the industry, and pride themselves in leaving each operation with satisfaction being our priority, and accountability to back it up.
Legal & State Laws
Your Rights & Responsibilities:
UCC Article 9 : https://www.law.cornell.edu/ucc/9/9-609
ARA: https://repo.org/state-requirements/
Breach of Peace: https://businesslawtoday.org/2012/08/remedies-outside-the-box-enforcing-security-interests-under-article-9-of-the-uniform-commercial-code/
Consumer Protection
Your Responsibilities:
CFPB : https://www.consumerfinance.gov/ask-cfpb/what-happens-if-my-car-is-repossessed-en-865/
Federal Trade Commission – Vehicle Repo: https://consumer.ftc.gov/articles/vehicle-repossession
Servicemembers Civil Relief Act: https://www.consumerfinance.gov/ask-cfpb/what-happens-if-my-car-is-repossessed-en-865/
Resources
Standards and Best Practices:
American Recovery Association: https://repo.org/
North America Repossessors Summit: https://reposummit.com/
Automotive Compliance Guide: https://bridgeforce.com/insights/navigating-2024-auto-finance-rules-key-cfpb-focus-areas/
Practical Guides
What You need to know Prior
Legal: https://www.nolo.com/legal-encyclopedia/car-repossession-laws-overview.html
Private party rights: https://www.illinoislegalaid.org/legal-information/understanding-car-repossession
Cost & Market Details
Industry related:
Overview & Statistics: https://www.consumeraffairs.com/automotive/car-repossession-statistics.html
CFPB – Autos: https://www.consumerfinance.gov/about-us/newsroom/cfpb-finds-more-vehicles-eligible-for-repossession-than-pre-pandemic/
Emergency Resources
Legal Assistance:
Attorney General Offices
Bar Association Lawyer Referral Services.
Legal Aid for Borrower Rights: https://www.nycbar.org/get-legal-help/article/debts-debt-collection/repossession/
For Private Parties Specifically
Individuals requiring a car to be returned:
For self-help legal remedies, there is Small Claims Court.
Contact your local Sheriff’s Department or City Court if need by court order.
Consumer Credit Counseling.
These links provide the essential legal, practical, and resources that companies and individuals will need as they contemplate the situation of auto take back and their rights, responsibilities, and options.